Job: AT&T Customer Assistant - Shreveport, LA

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Jobing Description

Description
LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?

A job with AT&T as a Customer Assistant can provide you with exactly that!

Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary and benefits that include medical, dental, paid vacation, and more!

Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers.

What you'll do as an AT&T Customer Assistant:

• Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up
• Assist customers with email, browser, and modem troubleshooting
• Interact with other departments to resolve customer issues or provide additional services

Click here to learn more about this job from AT&T employees!





Qualifications
In addition to STRONG communication skills, our Customer Assistants must have:

• Data entry and problem solving skills
• Basic computer skills
• Satisfactory results from a background/employment history investigation and drug screening
• The ability to work days, evenings or night tours; overtime, weekends, holidays and split shifts as required
• Qualify on pre-employment screening:

Internet Services Mini Course (IS-MC)
Customer Service Assessment (CSA)
Call Center Audition (CC Audition)
Test study guides can be found at: www.att.jobs/test-guides



Requisition Number: 1202519

Skills / Requirements

See Above