Avacend, Inc.

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Desktop Support Analyst - Metairie LA

at Avacend, Inc.

Posted: 8/26/2019
Job Reference #: 7517

Job Description

Tracking Code
Job Description

Contract: 5 Months

Pay Rate: $ 18 Per Hour on W2

Location: Metairie LA 70002

Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of troubleshooting user issues via telephone and remote applications. Bachelor's Degree or equivalent 1-2 years related work experience.

Provide technical support on operational or maintenance aspects of system equipment.
Diagnose mechanical, hardware, software and systems failures, using established procedures.
Basic technical understanding of Wi ¿ Fi networks, switches and routers.
Perform remote, on-site or in-house servicing and/or repair of company products/services.
Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11
Wyse Thin Appliance using Citrix
Signature Capture Device
Receipt Printer
Corded Scanner
Netgear/Aruba Router

Position Requirements

Available to work a flexible schedule (including days, nights, weekends and holidays).
Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.
Reliable transportation as needed to move between sites throughout the day as necessary
Available to work a flexible schedule (including days, nights, weekends and holidays)
Job Location
Metairie, Louisiana, United States
Position Type