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Desktop Support Analyst - Metairie LA
at Avacend, Inc.
Contract: 5 Months
Pay Rate: $ 18 Per Hour on W2
Location: Metairie LA 70002
Desktop Support Analyst I is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high level of troubleshooting user issues via telephone and remote applications. Bachelor's Degree or equivalent 1-2 years related work experience.
Diagnose mechanical, hardware, software and systems failures, using established procedures.
Perform remote, on-site or in-house servicing and/or repair of company products/services.
Toshiba laptop running Window 7, Microsoft Office 2013, Internet Explorer 11
Wyse Thin Appliance using Citrix
Signature Capture Device
Available to work a flexible schedule (including days, nights, weekends and holidays).
Must have valid driver's license, three consecutive years of active driving history, successfully complete driver's safety training, and otherwise comply with Sprint's Driver Safety Policy and guidelines.
Reliable transportation as needed to move between sites throughout the day as necessary