CVS Health

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Member Communications Advisor

at CVS Health

Posted: 6/29/2020
Job Reference #: 1282989BR

Job Description

Job Description
Do you thrive working cross functionally? The Member Commutations Advisor will collaborate across the PBM and Anthem Division to execute new innovative capabilities to create the optimal member experience! We need the Advisor to be the liaison for CMS updates or other programs that require communications.

To be successful in this role, we need a candidate who will:

- Ensure accuracy and adherence to Anthem branding across CVS Caremark for lines of business

- Coordinate the Med D annual readiness

- Create strategies to ensure quality output including development of customized solutions unique to each line of business

- Work process solutions that will drive efficiency, build a quality process and provide superior support

We are looking for someone who is skilled at working in an evolving and fast-paced environment! Possessing the ability to multi-task, work independently, and self-start is crucial. Shown capability to positively influence empower others will aid in success. It will be necessary to operate independently and proactively with exceptional interpersonal and oral/written communication skills. Demonstrating ability to set and meet established goals and priorities. Being investigative and proactive with the skill to probe for answers is very important. A key responsibility is to research and respond through analytical and creative thinking. Demonstrating flexibility and keen negotiating skills will assist in positive progress in this position.

Required Qualifications
* At least 5 years of experience in healthcare, PBM, or related field

Preferred Qualifications
* Knowledge of Medicare Part D
* Microsoft suite applications

Bachelor's degree is required; equivalent work experience may substitute.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!