CVS Health

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ServiceNow Developer - Tech Lead

at CVS Health

Posted: 7/3/2020
Job Reference #: 1264934BR
Keywords: technical, system

Job Description

Job Description
The Lead ServiceNow Developer will be a key member of a dynamic Agile team, responsible for development activities in the Aetna ITNow ServiceNow Service Catalog. This developer will have the opportunity to lead a team that solves complex problems, designs user-friendly interfaces, and optimizes processes through automation.

The ideal candidate will be an innovator that grows the team’s abilities through positive guidance and encouragement with a passion for producing an excellent customer experience and designing highly supportable solutions.

In this role you will have the following skills and responsibilities:
* Lead a team of developers through advice, guidance, and best practices.
* Strong working knowledge of ServiceNow components such as Request and Service Catalog Management.
* Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features
* Ability to instill coding excellence and quality into the team and culture.
* A passion to learn new technologies and skills.
* Excellent communicator and collaborator, capable of working independently and in small groups of developers.
* Lead / assist with formulation and definition of solution scope and objectives while working with a team of Developers / Analysts on functional requirements and specifications.
* Able to use Object Oriented Design and Unit Testing / Test Driven Development techniques to design, code, test, debug, and document the automated services.
* Independently performs and assists other team members in providing ongoing system maintenance, research, problem resolution, and on-call support tasks for existing systems.
* Conducts investigations of considerable complexity.
* Able to provide guidance and training to less-experienced programmers/analysts.
* With limited direction, supports the implementation of systems into production.
* Researches emerging technologies to determine impact on existing services and identify improvement opportunities.

Required Qualifications
* 2 years experience with ServiceNow configuration and development
* 4 years experience with application development
* At least 1 year experience leading a team or running a project with similar duties.
* At least 1 year with one or more of the following competencies or similar expertise, preferably with a strong desire and ability to learn new technologies and develop elegant solutions:
o ServiceNow
o JavaScript
o UI/UX design
o Angular JS
o Bootstrap
o JQuery

Preferred Qualifications
* ITIL experience and knowledge
* Experience leading & working with remote resources
* Agile experience is a plus.

Verifiable Bachelor's degree or an equivalent combination of education and experience required. Degree in Computer Science strongly preferred.

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at
We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team or calling 877-805-9511.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!