Golden Nugget Las Vegas

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Cocktail Server - H2O Pool

at Golden Nugget Las Vegas

Posted: 8/31/2020
Job Status: Contract/Temporary
Job Reference #: 433850
Keywords: hotel

Job Description

Job Description

“Golden Nugget Lake Charles is a luxury casino-resort that opened in December 2014. The property contains nearly 1,100 well-appointed hotel rooms and suites with private balconies available. It sports an eighteen-hole championship golf course, a private beach and marina, and a luxurious pool complex with private cabanas, a waterslide and lazy river. Patrons enjoy a 2000-seat entertainment showroom, variety of meeting spaces, retail shopping from fine jewelry to resort wear, and a number of Landry’s signature restaurants. The Golden Nugget also includes a world-class casino with more than 70 table games, a poker room, and 1600 of the newest slot machines. We offer an abundance of premier employment opportunities in hotel, restaurant, finance, marketing, entertainment, casino management and much more. If your skills and talents are a match for our needs, we can open the door to your next career opportunity! 
Fertitta Entertainment through its various subsidiaries and affiliate companies is a national, diversified gaming, restaurant, hospitality, entertainment and retail organization. We own and operate the Golden Nugget Hotels and Casinos located in Las Vegas and Laughlin, Nevada, Atlantic City, New Jersey and Biloxi, Mississippi. We are also one of the largest full-service restaurant operators in the United States with over 420 locations in over 35 states and 15 countries. We operate restaurants primarily under the names of Rainforest Cafe, Saltgrass Steakhouse, Landry’s Seafood House, Chart House, The Oceanaire Seafood Room, Bubba Gump, Morton’s – The Steakhouse, McCormick’s & Schmick’s and Claim Jumper and Mastros, plus our upscale signature group of restaurants which include Vic & Anthony’s, Grotto and more. We are also engaged in the ownership and operation of select hospitality/entertainment businesses, which include hotels, such as the San Luis Resort, Spa and Convention Center in Galveston, Texas, aquarium complexes, the Kemah Boardwalk, a 40-acre amusement, entertainment and retail complex in Kemah, Texas and the Galveston Island Historic Pleasure Pier in Galveston, Texas.” 

• Maintain uniform appearance according to established guidelines.
• Adhere to policies and procedures and health and liquor laws.
• Know locations of all Golden Nugget outlets and services available to guests.
• Greet and converse with guests to suggest or receive food and cocktail order.
• Use suggestive selling techniques.
• Order and serve cocktails to guests according to established guidelines.
• Clean and organize Pool Service Bars to Beverage Department standards.
• Prepare and stock drink garnishes.
• Complete assigned side work.
• Follow established procedures for comps.
• Relay all guest compliments and complaints to the manager on duty.
• Prepare cash receipts after establishments close, and make bank deposits.
• Maintain personal health and sanitation standards (wash hands when using restroom, etc.)
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Employee appearance is a bona fide occupational qualification necessary to ensure that employees maintain the entertainment theme of the pool.
• Incorporating a stage personality while serving guests drinks for extended periods of time.
• Knowledge of principles and processes for providing guest and personal services; this includes guest needs assessment, meeting quality standards for services, and evaluation of guest satisfaction.
• Performing for people or dealing directly with the public.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and team work.

• High School Diploma or equivalent.
• Minimum six (6) months experience required, preferably in a high volume pool environment.
• Must have good people skills and a well-groomed appearance.
• Must maintain the physical appearance necessary for the desired theme. Uniforms will consist of a costume and employees are required to conform to an appearance that is conducive to that costume

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Concept / Brand
Golden Nugget Lake Charles

Posting Job Title
Cocktail Server - H2O Pool

Lake Charles