Midas Hospitality

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Front Desk Agent for Hampton Inn - Gonzales, LA

at Midas Hospitality

Posted: 8/26/2019
Job Status: Full Time
Job Reference #: 1169972

Job Description

  • Hampton Inn - Gonzales
  • Gonzales, LA, USA
  • Full Time

Front Desk Agent


About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. 

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. 

Please visit our website for more information: www.midashospitality.com 


Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Hampton Inn located in Gonzales, LA. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns. 


What You Will Be Doing:

  • Greets, registers, and assigns rooms to guests.  Issues room key and gives directions.
  • Sorts incoming mail and faxes for guests.
  • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
  • Keeps records of room availability and guests' accounts.
  • Computes bill, collects payment, and makes change for guests.
  • Makes, confirms, and cancels reservations.


The Ideal Candidate:

  • Previous experience as a Front Desk Agent is preferred 
  • Experience in a customer service industry is required


We offer a range of benefits including, but not limited to:

  • Growth and development tools and access to learning
  • Robust PTO policies
  • Medical/Dental/Vision Coverage
  • 401k matching
  • Employee Assistance Program 
  • Discounted products and services


Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.